( however, note that if you have specified any blocked senders, any messages from them will still go into the Junk E-Mail folder)
Click the topmost option, labelled No Automatic Filtering.
If this happens, ignore the instruction, click on OK and continue with step 3. To enable the Junk E-mail filter, switch to Cached Exchange Mode."
As a result, people are often led to believe they haven't even received the message, until they discover it later in the Junk E-Mail folder. This can even happen to email from colleagues within the university. Usually some feature of the message will have caused it to be treated as junk. Sometimes, seemingly for no apparent reason, Outlook or Outlook Web App (OWA) will put genuine email into your Junk E-Mail folder. 2455How can I stop Outlook or OWA putting incoming email into the Junk E-Mail folder?